Sample Customer Service Manager

San Diego
Payaso Plaza,
58, High-way, 9th floor,,
Los Angeles
Home: (444) 555-1234
San.Diego@abc.com

CAREER OBJECTIVE

A management position in customer service or field support.

BACKGROUND SUMMARY

Dedicated, resourceful, and decisive individual. Successfully maintained multiple accounts. Demonstrated skill in working independently or with a group. Order and data entry experience. Proven ability to work under changing fast-paced priorities. Handle multiple tasks concurrently. Organized. Experience in problem resolutions.

CAREER HISTORY
1991 -Present
BURBA AND QUATTRUCCI DATA, San Francisco, CA
Customer Service Manager of Parts Department National Accounts

  • Supervise and maintain 250 clients working with debits, credits and shipping errors.
  • Investigate and resolve customer complaints both international and domestic.
  • Coordinate clients' problem resolution with co-workers and supervisors.
  • Demonstrated ability to make quick and accurate decisions.
  • Received letters of commendation for work performed under stressful conditions.

1988-1991
BIRKENSTOCK AUTO. San Gabrielle, CA
Personal Secretary

  • Coordinated transportation of vehicles to and from locations for clients both international and domestic.
  • Organized and implemented a filing system for each client and vehicle.
  • Maintained and balanced the company's finances.

1986-1988
MORRISEY ART GALLERIES, Santa Ana, CA

Sales Representative

  • Generated and organized showings and sales of artwork.
  • Motivated clients to have showings and to purchase.
  • Assisted in sourcing network.

EDUCATION
San Rafael High School, diploma 1986

COMPUTERS
Thorough knowledge of Microsoft Word and Lotus 1-2-3. PERSONAL
Willing to relocate.